Product

Call-backs

A request outside what it can do is not improvised: it says so, leaves the number and the reason, and you see it straight away.

The same foundation

What it calls, industry by industry.

The name changes with the industry; the action does not. This list is read from the industry modules. It is not written on this page.

Restaurants Hand over to a person, or take a message · Put the call through to someone Healthcare and clinics Hand over to a person, or take a message · Put the call through to someone Garages and workshops Hand over to a person, or take a message · Put the call through to someone Hotels and guesthouses Hand over to a person, or take a message · Put the call through to someone Beauty and wellness Hand over to a person, or take a message · Put the call through to someone Real estate Hand over to a person, or take a message · Put the call through to someone Home services Hand over to a person, or take a message · Put the call through to someone Firms and professional practices Hand over to a person, or take a message · Put the call through to someone

The guarantees

What the server holds.

These rules are not instructions repeated to the model: they live in the server. A capability that has been removed cannot be worked around.

The model does not have the transfer tool until the escalation action allows it. The capability is removed, not forbidden.