Beauty and wellness

A call

What it sounds like on the phone.

The caller's lines are ours. The agent's are not: they come out of the server.

Where its answers come from None of these answers was written for this page. The code that answers the phone was run against a real database to produce them.

And the reference at the end It was assigned by the write, not chosen. Nothing is confirmed to the caller before the record exists.

The actions called Give the price of a service · Check whether there is still room · Record an appointment

9:41

+212 6 61 00 00 04

01:12

Hello, I'd like a colour. How much does it cost?

colour, that starts at 400 dirhams. The exact price depends on what we see.

And tomorrow at ten, with Karima?

Yes, ten o'clock works.

Then put me down for a cut at ten. Benali, zero six sixty-one, zero zero, zero zero, zero four.

Noted: ten o'clock, under the name Benali. Your appointment number is RDV703B5C.

On the phone

What the agent can do in this industry.

Every line is an action it can call during the call. It has no others, and this list comes from the product, not from a brochure.

Check whether there is still room
Record an appointment
Give the price of a service
Say who performs a service

The limits

What it will never do.

These are not instructions repeated to it: they are capabilities it does not have. An agent cannot cross a limit that does not exist among its tools.

say whether a treatment, a colour or a product suits someone
say whether two services can follow one another on the same hair
give reassurance about an allergy or a reaction
say “from” about a service the salon has given a firm price for
quote a price for a service that has none
book with someone other than the person asked for, without saying so
mention a name that is not in the declared team