Industries
Book appointments, direct the call, leave a written message, and never say who is a client.
A call
The caller's lines are ours. The agent's are not: they come out of the server.
+212 6 61 00 00 08
01:12
Hello, I'd like an appointment, a first consultation.
Yes, ten o'clock works.
Ten o'clock. Benali, zero six sixty-one, zero zero, zero zero, zero eight.
Noted: ten o'clock, under the name Benali. Your appointment number is CAB2K4X6V. Keep it: it is what will let me find the appointment again.
One more thing: is Mr Alami a client of yours?
I cannot tell you anything about that, one way or the other: the practice is bound by professional secrecy. It is the same protection that would apply to you.
On the phone
Every line is an action it can call during the call. It has no others, and this list comes from the product, not from a brochure.
The limits
These are not instructions repeated to it: they are capabilities it does not have. An agent cannot cross a limit that does not exist among its tools.